Lexmark content and process management solutions provide life insurance carriers with the tools to expedite new business, simplify communications with agents and reduce costs.
Our content management solutions integrate with your legacy systems to capture and manage policy applications, evidence of insurability forms and correspondence with policyholders and agents in any form – paper, email web forms, faxes, print streams, and industry standard formats. This seamless integration gives single-click access to underwriters, claims processors and customer service whenever they need a document to do their jobs.
Our unique process mining solution increases visibility into what’s really happening by collecting and analyzing system activity about transactions, tasks, decisions, exceptions, and other user-driven and automated events. This data is used to create a visual representation of existing activity, so you have a complete picture of your processes based on data from your business systems.