Responding to customers quickly and accurately is crucial for insurers. Unfortunately, manual processes that require gathering data from multiple systems often slow down important communication efforts. Policyholder Communications Manager (PCM) can help.
With PCM, documents are automatically created, populated with needed information and personalized. Communications to customers are individualized, yet consistent, and always on time.
By using compliant language, PCM can help ensure regulatory standards are met in all customer-facing documents. As a result, insurers avoid costly litigation, penalties and fines.
PCM allows insurers to improve the quality and speed of correspondence to customers. Here’s how:
To learn more about Lexmark's solutions, contact us today.